In my free time I enjoy photography, learning new software & skills, PC gaming and home improvement projects.
IT Specialist and Technical Writer from Columbus, Ohio. I have a passion for all things tech. This site is my online presence and a means to share my résumé.
Portions of this website are still under construction.
I've supplied custom-tailored tech support and system administration for a wide variety of groups and individuals. From that friend that needs a reboot, to the data center migration, to confidential, executive-level support for CEO's and VIP's.
Some technical writers will work off a spec sheet and simply hash out basic, hard to follow instructions. I believe mastering what you're writing about is paramount to user friendly content.
I've supported and administered IT systems in just about every industry. For every endeavor, the need to specialize and become the expert is always present.
I've been learning, supporting and tinkering with IT hardware since the early 90's. If it exists, I've probably taken it apart.
I started working with cryptocurrencies back when Bitcoin was small potatoes. Unfortunately I didn't jump on the bandwagon, but I can help you with your portfolio.
I've encountered many small businesses with enormous potential that stagnate due to lack of tech knowledge. I enjoy educating owners and watching business soar.
In my free time I enjoy photography, learning new software & skills, PC gaming and home improvement projects.
Tier II & III Escalations, Inventory Manager, Educator, Tech Review Specialist, Executive & VIP Support
Multiple contracts with Robert Half, Project Management with Walgreens, Consulting with the Columbus Council on World Affairs
Hardware and software support for all medics, firefighters, officers and ER staff. On-Call 24/7 (+ Mugshot Systems for Whitehall Police & Franklin County Sheriff's Office)
DHL - Systems Administrator
NetJets - Blackberry / Wireless Support
JP Morgan Chase - Computer Security Incident Response Team
Document Imaging / Paperless Office / Mugshot System Startup - Worked with multiple Government Contracts including the Ohio Department of Health, the Franklin County Sheriff's Office and Whitehall Police
Tier III IT Support
Metrics and Reporting
Educator
The skills to run an efficient and effective IT department
Currently learning Power Apps, proficient in Power Automate, and recently mastered Microsoft Forms
Working with ServiceNow is a constantly evolving learning experience. I've become skilled in reporting and utilizing the Visual Task Board feature for inventory. My goal is to continue learning the administration aspect of the tool
In this evolving blog post I will document my experience setting up a complete Amazon Ring Security system in my…